Attachments on items and models

Attachments allow you to add useful information to items and item models, such as images, care instructions, and user manuals. This makes items easier to identify, use, and maintain.

In addition to items, attachments can also be added to reservations, maintenances, projects, and productions.

Users with editor rights for the Items module can add attachments to both individual items and item models.

  • Files added to a model are automatically shown for all items of that model
  • Files added to an individual item are shown only on that item

Topics:

  1. Adding an attachment
  2. Links to online instructions
  3. Additional attachment settings

Adding an attachment

Use attachments to add, for example, images, care instructions, and user manuals.

  1. Open item card
  2. Go to Attachments
  3. Click Add attachment to model OR Add attachment to item
  4. Select:
    • Add image, or
    • Add attachment
  5. Click Choose file
  6. Select the file from your device
  7. Click Upload
  8. The file is added and appears in the item card

Supported file formats and recommended file sizes

File formats

Trail supports several common file formats, including .xlsx, .pdf, .docx, .zip, .jpeg, .jpg, .png, and .gif.

Recommended file size

  • Images: 500 KB–2 MB
  • Other attachments: up to 1500 MB

This is an additional feature. You can also add links to external instructions:

  1. Open the item or model page
  2. Click Add link to item
  3. Enter a name for the link and add the URL
  4. Click Save

Additional attachment settings

Additional settings for attachment visibility and management can be enabled if needed.

This functionality must be activated separately. For more information, contact support@trail.fi.

Note! Additional settings must be defined when the file is added. They cannot be changed afterwards. To change the settings, delete the file and add it again with the required settings.

When the additional settings are enabled:

  1. Open the item or item model card
  2. Click Add attachment
  3. Select the file
  4. Select the required settings:
    1. Cloneable → The file is automatically copied when the item is cloned
    2. Hidden → The file is visible only to users with editor rights for items
    3. Undeletable → The file can only be deleted by users with Admin rights
  5. Click Upload

⭐ Tips

  • You can add up to 10 files at a time
  • Changes made to files are not automatically saved in Trail. If you update a file, save the updated version on your device and upload the new version to Trail
  • Use clear file names, for example User_manual_XYZ.pdf
  • Use images to make items easier to identify. You can also add a photo showing where the label is attached to the item, making the label easier to find