Self-service Locker (reservations)
Trail’s reservation feature makes it easy to reserve items and track their returns. When combined with a self-service locker, you get a solution that allows items to be picked up and returned anytime – without staff needing to be present.
The locker is part of Trail’s additional services.
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In this guide, we explain following topics:
How to reserve an item?
- Trail's item list allows to easily search for needed items.
- Open Items – All items
- Search for the item you need for example by location, or the item.
- The Location column shows from which locker the item can be found
- Select the item (or items) by clicking its checkbox
- Click Add to reservation
- You can either create a new reservation or add it to an existing reservation plan
- When creating a new reservation, enter at least a title and the start and end times
- Click Add or Create reservation
- You can add items from one or several lockers to a reservation.
Picking up the item:
- Go to the self-service locker.
- Enter the reservation's Box code on the locker’s screen. The code can be found from reservation's details in Trail's browser version.
- If the reservation includes multiple items from different lockers, the same PIN will open all the correct lockers.
- Take out the item and close the locker
- The reservation is updated automatically, and the item will appear as reserved.
Returning the item:
- Enter the same Box code on the locker’s screen
- Return the item to the locker and close the door
- Trail marks the reservation as returned
⭐ Trail tips:
- Need more guidance on creating a reservation? You can find the step-by-step guide here: Creating a new reservation
- Plan your reservation in advance – this way you ensure you get the item you need exactly when you need it.
- Location-based reservations – If your organization uses location-based reservations, you can also plan items directly from the reservation’s own view. Learn more: Location-based reservations.