Printer installation

This guide explains how to set up a new Trail label printer and its external printer server.

  • If you need help with the setup, contact Trail Support at support@trail.fi.
  • Interested in purchasing printers, labels, and scanners? Contact sales@trail.fi.

Topics:

  1. Prepare the printer
  2. Connect the external printer server
  3. Connect and turn on the printer
  4. Print a test label

1. Prepare the printer

  1. Choose a suitable location for the printer
    • Place the printer near a network socket and power outlet
    • Make sure you have a network cable available. The network cable is not included with the printer and must be purchased separately
  2. Remove all packaging materials and tape from the printer
  3. Install the ink ribbon and label roll
  4. See: Installing the ink ribbon and label roll inside a label printer

2. Connect the external printer server

  1. Before starting, make sure you have:
    • Raspberry Pi external printer server
    • Raspberry Pi power cable
    • USB cable
    • Network cable
  1. Connect the USB cable to one of the USB ports on the Raspberry Pi and connect the other end to the printer
  2. Connect the network cable to the Raspberry Pi and connect the other end to the network socket
  3. Connect the power cable to the USB-C port on the Raspberry Pi and then to a power outlet

  1. The Raspberry Pi turns on automatically when connected to power.

Important: The external printer server must be turned on before you turn on the printer.




3. Connect and turn on the printer

  1. Connect the printer's power cord to the printer and a grounded power outlet
  2. Make sure the external printer server is turned on
  3. Turn on the printer using the power switch

4. Print a test label

  1. Print a test label from Trail to make sure the printer is working
  2. See Printing labels for instructions on printing and cutting labels
  3. Check that the information is correctly positioned on the label
  4. If the information is not centered correctly, print 5–10 additional labels. The printer usually adjusts the label positioning automatically
  5. If the positioning does not improve, contact Trail Support at support@trail.fi and include a photo of the printed labels