Can I bulk import items?

New items can be added to Trail either manually from your Trail environment or you can use an import sheet that Trail Support will import to your environment.   

To get the import sheet, please send us an email at support@trail.fi. 

In the same message, please let us know if you wish to have an import sheet with caserow column that can be used to combine items, add documents or pictures alongside items or any other additional columns.

The import process will take approximately one week, depending on if we need to ask any additional questions about the item information filled on the sheet, or if we are receiving more import sheets than usual. 

If you need to add multiple similar items to Trail, you can also use the cloning function. If you have any further questions please don't hesitate to contact us through the blue question mark or directly at support@trail.fi.